By Virtual Used Car Manager · Toyota of San Bernardino Pilot Live

Stop Losing Trade-Ins
to CarMax and Carvana

Trade-in Tracker automatically follows up on every appraisal with AI-personalized SMS, email, and voice calls — recovering 20–40% more lost trade-ins for franchise dealers.

20–40%
More trade-ins recovered
< 1 hr
First AI touch after appraisal
21-day
Automated follow-up cadence
3 channels
SMS · Email · AI Voice

How It Works

From appraisal creation to recovered inventory — fully automated. Your team only steps in when a customer says yes.

01

Appraisal Academy — High-Value Appraisals

Your trained staff creates a complete, high-value appraisal — photos, VIN, mileage, customer info, and condition — then finalizes it in your appraisal tool. Quality in means quality leads out.

02

No Deal? We Go Get It.

If they leave without a deal, our system automatically follows up. Simple choice: we get them back in — or we go to them and buy the car on the spot. Home, work, wherever. Fast, easy, done.

03

Mobile Acquisition — We Come to You

Our mobile acquisition team is relentless. Using virtual tools, Zelle, and white-glove service to your home or work, we make selling effortless for the customer. After 21 days, leads are handed to our sister platform SellYourTradeIn.com — never marketed at the dealership level, but your store always has first right of refusal on every single lead.

04

More Inventory. Better Numbers. Stronger Store.

Every recovered trade-in feeds your used car lot directly. More street purchases mean lower acquisition costs, higher retail margins, and a used car department that doesn't depend on auctions. The result: stronger inventory turn, better retention, and a dealership that wins on both sides of every deal.

Appraisal Academy

Your Team. Trained to Win.

The follow-up system is only as powerful as the appraisal behind it. Appraisal Academy turns your existing staff into high-performing acquisition specialists — faster process, better data, higher close rates, lower costs.

Better, More Efficient Team

We train your staff to work faster and smarter — every appraisal completed the right way, every time. No shortcuts, no skipped steps, no wasted opportunities.

Professional Photography

High-quality photos are the difference between a customer who engages and one who doesn't. We teach your team to capture every angle, every detail — photos that sell the vehicle's value before a word is spoken.

Higher Look-to-Book Ratio

More appraisals that actually turn into deals. When the process is tight and the data is complete, the conversion rate follows.

Proven Word Tracks

Your team gets battle-tested scripts built specifically for the appraisal conversation — language that builds trust, handles objections, and keeps the customer at the table.

Higher First-Day Closing Rates

The best time to close a trade-in is the day they walk in. Appraisal Academy trains your staff to create urgency, communicate value, and close more deals on the spot.

Win More at Lower Prices

When your team presents a complete, credible appraisal — photos, condition report, market data — customers accept offers at lower prices. Trust replaces negotiation.

Appraisal Academy is included with every Trade-in Tracker plan.

Learn More About Appraisal Academy

Everything You Need to Acquire More Trade-Ins

Built specifically for franchise dealerships. Integrates with the tools you already use.

AI-Personalized SMS

Every text references the customer's name, their exact vehicle, and your appraised offer. Powered by GPT-4o via Twilio 10DLC.

Email Sequences

4-touch email campaign with open + click tracking. Email engagement re-scores the lead and triggers escalation.

AI Voice Calls

Bland AI places outbound calls on behalf of your dealership. Live transfer to a human in under 3 seconds on positive intent.

Dealer Dashboard

Live view of every lead, every touch, every response. Recovery rate, contact rate, revenue impact — all in one place.

TCPA Compliant

Consent stored per lead with timestamp and source. Opt-outs processed system-wide immediately across all channels.

CRM Write-Back

Every outbound touch and inbound response is logged back to eLead or DriveCentric automatically. No double entry.

Connects with your dealer tools

AutoHubvAutoeLeadDriveCentricTwilioSendGridBland AICDK / Reynolds

Simple, Dealer-Focused Pricing

One recovered trade-in per month more than pays for the system.

Single Rooftop

$675/mo
30-Day Free Trial

Full TIT system for one location. Everything you need to start recovering lost trade-ins immediately.

  • Unlimited appraisals
  • SMS + Email + AI Voice follow-up
  • Mobile acquisition team
  • Dealer dashboard
  • AutoHub / vAuto integration
  • SellYourTradeIn.com handoff after 21 days
  • First right of refusal on all leads
Start Free Trial
Best Value

Multi-Rooftop

$399/mo per location
30-Day Free Trial

Scale across all your stores. Best value for dealer groups.

  • Everything in Single Rooftop
  • Centralized multi-store dashboard
  • Consolidated lead reporting
  • Group-level acquisition analytics
  • Dedicated account manager
  • Priority onboarding & support
Start Free Trial

Per Acquisition

Pay Per Result
30-Day Free Trial

No monthly commitment. Only pay when we deliver.

  • $500 per vehicle purchased
  • $200 per confirmed appointment — customer returns after 7+ days from original appraisal
  • Full multi-channel follow-up system
  • Mobile acquisition team included
  • SellYourTradeIn.com handoff
  • First right of refusal on all leads
Start Free Trial

Enterprise

Multi-group, white-label, custom CRM connectors, dedicated BDC support, and full off-site acquisition team. Built around your operation.

Contact Us

Ready to stop losing trade-ins?

Toyota of San Bernardino is live. Your store could be next.

Request a Live Demo

A Product by

Trade-in Tracker

Virtual Automotiv

Virtual Used Car Manager Platform

ray@virtualautomotiv.com